Product is shipped directly from the manufacturer and is not an in-stock warehouse item. Direct ship items arrive generally between 5-15 days after the order is placed.Additional shipping charges will apply, with the exception of Custom Etched Buttons. We'll e-mail you the exact shipping costs for your approval prior to processing your order. This charge is not reflected in the shipping line indicated on your confirmation. Ground delivery only. Expedited shipping methods (i.e.: next-day, 2-day, 3-day select, etc.) are not available on these products. Direct ship items are not eligible for return unless defective.